These Terms & Conditions apply to all in-person courses and training services purchased through IMAJ Aesthetics Academy. By placing a booking, you confirm that you have read, understood and agreed to these Terms & Conditions and any policies referred to within them.

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1. Bookings & Payment

A course place is not confirmed until the required payment or agreed deposit has been received and booking confirmation has been issued.

Where a course is purchased using a third-party payment or finance provider, including Klarna, Clearpay, PayPal or PayItMonthly, the student remains responsible for complying with the terms of their agreement with that provider.

Students are responsible for ensuring that all information supplied when booking is complete and accurate.

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2. Course Eligibility

Students are responsible for checking any entry requirements or prerequisites stated on the relevant course page before booking.

Where a prerequisite qualification is required, IMAJ Aesthetics Academy may request evidence before training takes place.

Beauty courses are available to students aged 16 and over unless otherwise stated. Aesthetics courses are available to students aged 18 and over and may be subject to additional entry requirements.

Failure to meet clearly stated course prerequisites may prevent participation in the course and result in loss of course fees.

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3. Cancellations & Refunds

Course places are reserved specifically for the student and IMAJ Aesthetics Academy begins preparing for training following confirmation of a booking. All course fees are non-refundable. By booking, you agree to this policy. If you cannot attend, please refer to the rescheduling terms for options to amend your course date(s).

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4. Rescheduling

Requests to change a confirmed training date are subject to a rescheduling fee.

A £50 rescheduling fee applies where at least 14 working days' notice is provided.

A £100 rescheduling fee applies where less than 14 working days' notice is provided.

Requests made within the final cancellation period before training will result 100% of the loss of course fees paid.

Course places cannot be sold, transferred or assigned to another person.

Failure to attend a confirmed training date without prior agreement will be treated as a non-attendance and result in loss of course fees.

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5. Attendance & Lateness

Students are expected to arrive on time and remain for the duration of their scheduled training.

Students arriving more than 15 minutes late will be unable to participate where their late arrival would affect the training schedule, other students, models or the safe delivery of the course.

Where participation cannot reasonably continue due to lateness or non-attendance, this will result in total loss of course fees.

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6. Models & Practical Training

Some courses require practical training on live models.

Where IMAJ Aesthetics Academy agrees to assist with sourcing models, any model sourcing fee covers the administrative time involved in advertising, communicating with and arranging potential models.

Payment of a model sourcing fee does not constitute the purchase of a model and does not guarantee that a model will attend.

Models are independent third parties and may cancel, fail to attend, withdraw consent or be found unsuitable for treatment.

Students are still required to attend their scheduled training unless IMAJ Aesthetics Academy confirms otherwise.

Full details are contained within our Model & Model Sourcing Policy.

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7. Training, Assessment & Certification

Students are expected to participate fully in their training and follow the instructions of their educator.

Attendance alone does not automatically guarantee certification. Where applicable, students must satisfactorily complete the required theory, practical training, assessments and/or case studies associated with their course.

Certificates may be withheld until the required course criteria have been completed.

Students remain responsible for ensuring that they hold any qualifications, licences, registrations and insurance required to practise treatments following training.

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8. Course Changes

Occasionally, circumstances outside IMAJ Aesthetics Academy's reasonable control may require a change to a trainer, training date, venue or another reasonable aspect of course delivery.

Where a material change is necessary, students will be contacted as soon as reasonably possible and an appropriate solution will be offered.

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9. Student Conduct & Safety

Students must behave professionally and follow all hygiene, health and safety and educator instructions during training.

IMAJ Aesthetics Academy reserves the right to stop a student from participating where their behaviour is abusive, disruptive or unsafe, or where it places another student, educator, model or other person at risk.

The supervising educator or practitioner has final responsibility for determining whether a practical treatment can safely proceed.

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10. Course Materials & Intellectual Property

Course manuals, training materials, videos, photographs and other educational content supplied by IMAJ Aesthetics Academy are for the student's personal educational use only.

Materials must not be copied, reproduced, shared, uploaded, resold, distributed or used to deliver training to others without prior written permission from IMAJ Aesthetics Academy.

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11. Complaints

Any concern should be raised with IMAJ Aesthetics Academy as soon as possible so that we have an opportunity to investigate and resolve the matter.

Formal complaints must be submitted in writing within 7 working days in accordance with our Complaints Policy.